Frequently asked questions
How do I order a machine?
Follow the ordering instructions on its product page. Where shown, call (03) 9756 0072 or visit the store to order.
Can you help identify a part?
Have the machine model, serial number and any existing part number ready, then contact our team.
How much does delivery cost?
Delivery depends on your equipment and location. Refer to the store's delivery information or contact the team for confirmation.
Delivery information →Where can I find warranty or returns information?
Check the product information and the store's current policy. Contact us if you need help with a specific machine.
Returns information →